If someone calls you at your home phone claiming to be from some computer service. And claiming your computer is sending out a virus to their server and they are calling you to help you get rid of the virus. DO NOT BELIEVE THEM!!!
We went back and forth for awhile me trying to find out which computer and IP address he thinks is sending a virus. He even tried to tell me he was from Microsoft’s but anytime your computer sends an error report to Microsoft’s it includes the sending IP address and operating system which he couldn’t tell me.
Basically what they are trying to do, is get you to give them remote access to your computer. Then they can install spyware or steal what they need to steal your identity. Or use your computer for cyber attacks.
So just don’t give any remote access to your computer anyone unless you are 100% sure you know who they are.